Returns & Exchanges

At Creed Australia, we want you to be completely satisfied with your luxury fragrance purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unopened and unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our concierge team via email with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unopened fragrance in its original box with all protective seals intact to ensure it is not damaged during transit.

• 3.
  Ship to Boutique

  Affix the provided shipping label and drop off your parcel at any authorized postage location; we recommend using a trackable service.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the product's condition, your refund will be processed to your original payment method within 5-7 business days.